Customer Reviews for I.T.S. Pest & Wildlife Control

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Here’s what some of our , Massachusetts customers are saying about us:


I.T.S. Pest control is my favorite pest company. So far they have caught a milk snake and garden snakes. Also that have been so nice to our family. The owner Robert has gotten us bees and has built the hives with us. I highly recommend I.T.S. pest.

Antonio Nissi I.T.S. Pest & Wildlife Control Customer Review


Very straight forward about the service and great communication on the timeline to treat our home. We would definitely use I.T.S. again.

Morgan M. Thumbtack Review


He is very nice and gave me information on my Ant problem. He has been here once so far and seeing very few now. He says he will be out again in a few weeks to spray again. He is honest and works with you. Very happy with Robert.

Christine M. Thumbtack Review


I was very impressed with the service that Robert provided regarding a squirrel problem that I have had for 6 yrs or so. The squirrels got into my unfinished attic and tore apart much of the insulation, chewed on electrical wires and ate the wood on the 2 window casings. After confirming the pests were gone, Robert cleaned out the nest and blocked their entrance and screwed in 40 feet of metal wire mesh so they wouldnt come back. Then cleaned up and swept all the torn insulation and put it in his van. Then came in and sprayed a bleach solution to get rid of the animal odor the squirrels left. The process took place over 3 visits and I'm grateful I chose this company. His prices were very fair and he was very easy to work with, he is an interesting character to listen to. And a shout out to his wing man Steve who did a fantastic job too.

David C. Thumbtack Review


After spending over $2,500 for two prior companies I contacted Robert at ITS PEST & WILDLIFE CONTROL. I can't say enough good about working with him to get my house back after being invaded by mice in my attic. I only wish that he was the first company that I contacted. Very reasonable and professional. I highly recommend his company. Thank you Robert!!!!

Barbara M. Thumbtack Review


Robert was very professional and came earlier than excepted. I needed him to do a full pest/insect inspection for a house that I am demoing. Wrote a letter to my town and I'm able to submit all my paper work next day. I'm a happy camper.

Steven D. Thumbtack Review


The gentlemen gave me advice on how to control the situation with the ants. As well applied ant killer liquid and came back to make sure all the carpenters ants wore gone. Then, after called to make sure everything was ok. He was a.great guy I will recommend him to anyone. I.T.S takes care of the job.

Noemi M. Thumbtack Review


I called Robert regarding a raccoon in our storage shed which had been sitting there for at least a day. Based on my description, Robert actually suggested waiting rather than hiring his services right away. The raccoon was gone the next day and I saved some money! Very much appreciate Robert's professionalism and honesty!

Sumana S. Thumbtack Review


Robert did a fabulous job getting rid of some ants in our basement. He was efficient and extremely personable. Robert was very reasonably priced and was very quick to respond. I would definitely recommend him.

Alyssa H. Thumbtack Review


5 Stars!

Angela S. Thumbtack Review


We are selling our house and the house inspector found mouse droppings and signs of nests so we hired Robert. He came and looked around and found nothing active. He did see a few signs so he set all kinds of traps and looked in the usual places. He came back 2-3 days later and found nothing. He told us our house was very clean and there were no rodents that he could see but he set more traps in different areas of our home and he will return in a week. Very professional and friendly. Called before he came which was a nice heads up.

Martha L. Thumbtack Review


Robert was so professional and very easy to work with. He really knew what he was doing and helped us to get rid of our mouse problems. I will most definitely hire Robert again if needed and would highly recommend him to others. Thanks!

Patricia K. Thumbtack Review


5 Stars!

Arlene S. Thumbtack Review


5 Stars!

Dhuha F. Thumbtack Review


Very quick turnaround between request for service and the actual service being provided. Dealt with my pest problem on the first try, but even so offered to come back to double check and be sure everything was all set. Great rates as well!

Sean B. Thumbtack Review


Was loaded with bee's and or wasp's. In the insulation of my basement... Robert came right away and solved the problem... Very good price and fast

Paul C. Thumbtack Review


The job started as extermination of rats in my building and then while he was there another tenant had bedbugs. Robert went above and beyond to get rid of both problems. He was professional, clean and on time. Completed jobs without a hitch. He gave us the best service for the best price! I will use him again and have already recommended him to friends! Tina

Tina B. Thumbtack Review


Robert worked with my schedule and was able to get out to home to spray almost right away. He spoke to my wife and got right to work. I'm happy to say that the yellow jackets in aluminum siding are gone! What took 3-4 cans of non-effective bug spray over four weeks was taken care of Robert in one hour. I would highly recommend Robert for your pest control issues.

Shawn H. Thumbtack Review


5 Stars!

John C. Thumbtack Review


They did a great job and took care of the Yellow Jackets in my basement very quickly. They responded very fast and were at my house within hours. Thank you again!

Roy C. Thumbtack Review


Had yellow jackets in eaves of house upstairs, and they were completely eliminated after he applied powder. He came the next day when asked to come and stuck with his quote. Exceptional service - you will not be disappointed if you hire him.

Dieter R. Thumbtack Review


ITS is a life saver! They took care of two yellow jacket hives on my house and were friendly and very professional while doing it! Communication was a breeze, they arrived early and explained what they were doing every step of the way. I would call them again in a heartbeat (but hopefully I won't need to!)

Angela A. Thumbtack Review


Prompt, professional service. Robert is very personable and does a great job. I would highly recommend him!

Liz l. Thumbtack Review


Very quick, effective, and they went out of their way to accommodate our schedule.

Alfred W. Thumbtack Review


Friendly and efficient

Yvan-Pierre M. Thumbtack Review


Robert is absolutely amazing, highly professional, extremely knowledgeable of pest control. We had carpenter ants on each floor. He came, inspected thoroughly and gave two treatments (10 days apart) to all exterior and interior boundaries. The results are amazing, two weeks after treatment, I stopped seeing live carpenter ants. Thank You Robert!!

Rakesh D. Thumbtack Review


Thank you Robert! Professional, timely, and low-cost service. We found carpet Beatles in apartment and he took care of them and has since followed up with us to make sure they were gone.

Ruth Z. Thumbtack Review


After detecting some bug activity in my basement, I contacted 2 major companies that told me that I have post powder beetles and it needed to be treated soon.
After hearing their huge estimates, I decided to read some of their reviews, that scared me even more than the post powder beetles. Such horrible reviews that I would pay not to have them in my house.
So I decided to keep up my research until I found I.T.S. Pest & Wild Life Control.
They not only have the best price, but also they are very professional with strong work ethics.
Yes, I finally found 'the guy', that can take care of the bugs, spiders and ants when spring comes, for a great price with work guaranty.
Thanks I.T.S. Pest & Wild Life Control!

Honorio G. Thumbtack Review


I just want to say thank you to I.T.S. pest & wildlife control. They were not only a very reasonable price at more then 3 times less then the next bid. They have been to my property 4 times so far and have been both professional and courteous. I.T.S.has totally eradicated my squirrel trouble. If you want the job done right at a far price call Robert Carter. Thanks again Tom from Lowell, ma.

Thomas R. Thumbtack Review


Robert Carter and his assistant were great. Above and beyond the call of duty! Treated my yellow jacket problem and was sympathetic, friendly, informative and helpful.Responded immediately and came out within 2 hours. Helpful in providing needed documentation to give to tenant as well. I will use ITS for any exterminator needs in the future (which hopefully I won't have).

Lynn M. Thumbtack Review


Called Robert early in the am and he was out to our house within two hours! Thank you for quick response and thank you for taking care of our issue with the bee hive in the house. Nice guy and his price was very reasonable.

Laura M. Thumbtack Review


Robert was very responsive and professional. I received a reply to my email and telephone call the same day. After our telephone conversation, he was able to come the very next day to take care of my next of yellow jackets. It appears that the problem has been solved in one visit. His price was also very fair in comparison to his competitors.

Heang L. Thumbtack Review


Quick results. Personable workmen. Ended up paying less than original quote. I would definitely use their services again

Michael G. Thumbtack Review


Robert was great to work with. He always returned my calls right away. He did a great job spraying around and in my home. I had a terrible problem with carpenter ants. He had to come three times to get rid of them. He will do what it takes at no extra cost.

Jim B. Thumbtack Review


Responded right away, came when he said he would come, did a great job. Thank You

Lynnette T. Thumbtack Review


ITS Pest & Wildlife was knowledgeable and handled my problem of spiders and carpenter ants with professionalism. A week after treating my condo, Robert Carter called to ensure the problem had been solved and I was satisfied, indicating he would come back free of charge if I wasn't. (This wasn't necessary though.) I highly recommend ITS Pest & Wildlife.

Catherine B. Thumbtack Review


ITS has been responsible, quick and thorough in solving my pest problems of bees, chipmunks and woodchucks. I have used him for two years and would highly recommend him for any problem that you may have.

Kate B. Thumbtack Review


We discovered a yellow jacket hive in the vinyl siding of our newly purchased home. Robert, the owner, promptly returned my call and came out the same day. He treated the space inside the wall without needing to take apart or damage my home (which I was afraid of after reading horror stories online). He made a return visit a few days later to determine if more treatment was needed, and then he even plugged up the hole in the siding to prevent the little buggers from coming back. His prices were VERY reasonable. I will definitely hire this company again the next time we need extermination or pest control.

Carie Lyn C. Yelp Review


This company was very responsive and prices seemed to be very reasonable. Had a huge bee hive and was really nervous. The owner was very kind and understanding. He came out within 24 hours of my call removed the nest and treated the area and haven't had a problem since. Would definitely use this company again.

Maryann C. Yelp Review

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